Fly and Raft Ocean Rafting Whitsunday Islands

Terms And Conditions

The above tour itineraries are a guideline only and are subject to change depending on tide, wind and other weather conditions.

This website acts as a booking agent only for the tours advertised herein. Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.

• A minimum number of four passengers for flights/flight packages is required.
• Flights are subject to pilot discretion, weather and air traffic control.
• For legal and safety reasons all passengers are weighed prior to boarding. Individual weights in excess of 110kg will incur an extra seat surcharge. Maximum per seat weight is
  130 kgs.
• Pick up transfers for scenic flights only collect guests from their mainland accommodation and drop off transfers are always to Abell Point Marina, with the exception of the last
  flight of the day, which may return guests to their mainland accommodation.
• *The Fly and Cruise tour departs from the mainland. This package is unfortunately not available for guests of Long Island, Hamilton Island, Hayman Island or Daydream Island.
• All fares include Marine Park fees and GST. Ocean Rafting reserves the right to charge our customers a fuel levy if fuel is over $1.50 per litre.
• Children’s prices are from 2 - 14 years of age.
• QLD Public Holiday surcharges of $20 per adult, $10 per child, and $50 per family apply. This will be paid directly to Ocean Safari on the day of travel.
• We are not liable for changes to tours, pricing or itineraries; all of which are subject to change without notice.
• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of personal belongings, property damage, delay or personal injury.
• Liability: Clients should note that adventure travel involves risk. Whilst we make every effort to safeguard our clients, we cannot be held responsible for personal injury or loss due to the actions of the clients which are beyond our control. Tours are not suitable for guests with pre-existing back, neck or hip injuries or who are pregnant (weather dependent) or heavily pregnant.  Minimum age 6 months. A signed release will be required from all participants on departure.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities. In a medical emergency, any evacuation, vessel relocation, medical or other expenses are the financial responsibility of that passenger. Please be aware that scuba diving and other in-water activities are not covered by all travel insurance companies.
• Fitness and Health: Although good health and a positive attitude are essential, you do not need any prior experience to partake in an Ocean Rafting adventure.
• Please inform us of any special requirements prior to your date of travel; such as dietary requirements, allergies, mobility and disability issues. This can be done in the 'Booking Message' section of your online reservation or by contacting our friendly reservations team.