Whitsundays All-Inclusive Resort
Payment Policy
We accept Visa Card or MasterCard, E-Way and PayPal.
Cancellation Policy
Cancellations within 21 days of departure will forfeit the full cost of the trip.
Terms And Conditions
This website acts as a booking agent only for the tours advertised herein.
Although we endeavour to provide accurate information we are not liable for inaccurate information concerning services.
It is recommended all bookings are confirmed 48 hours in advance of the tour departure by calling +61 7 40372700.
• Neither this site, nor any associated company or agent advertised through this site is responsible for your costs or losses resulting from alterations, cancellations, loss of damage, delay or personal injury.
• All passengers are strongly advised to purchase comprehensive travel insurance that includes trip cancellation insurance, evacuation and medical cover. Please read the wording of your insurance policy carefully and ensure it covers you for all potential activities.
• In a medical emergency, any evacuation, vessel relocation, medical or other expenses are the financial responsibility of that passenger.
• Please be aware that scuba diving and other in-water activities are not covered by all travel insurance companies.
• Please inform us of any special requirements prior to your date of travel; such as dietary requirements, allergies, mobility and disability issues. This can be done by contacting our friendly reservations team.
We reserve the right to substitute vessels without notice at any time for any reason. We recommend you take out travel insurance covering illness, injury, loss of personal goods and the inability to travel due to weather. Clients should note that adventure travel involves risk. Whilst we make every effort to safeguard guests, we cannot be responsible for any damage, personal injury or loss due to the actions of passengers that are beyond our control. All cruises are subject to weather and the vessel operator’s discretion. Please allow extra time to travel during the wet season (Dec-May) as we occasionally have road closures due to flooding. At certain times of the year, ‘dangerous’ jellyfish inhabit these waters and passengers should take care for their own safety. Passengers entering the water do so at their own risk and the owner of the vessel will not be liable for any personal injury, illness, death or any other consequences whatsoever of passengers being stung by jellyfish. To minimise this risk, you will be provided with a full-length protective ‘Snorkel Suit’ to wear whilst swimming and snorkelling during the cruise. Accordingly, Red Cat Adventures shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any injury to person or property which is suffered or sustained by any passenger as a result of participating in any of its sailing adventures, except for any liability which cannot be excluded by law.
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