At Hot Getaways and its affiliated websites, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our online travel services.
1. Information We May Collect:
1.1. Personal Information:
• Contact Information: Name, address, email address, and phone number.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Identification Data: Passport information, date of birth, and other relevant identification details.
1.2. Booking Information:
• Details of your travel bookings, including destinations, dates, and preferences.
• Special requests and preferences for accommodations, transportation, and other travel-related services.
1.3. Health and Safety Information:
• Fitness Levels and/or Medical Conditions: Required for certain activities to ensure your safety and well-being.
• Weight & height: Necessary for activities with restrictions or considerations.
1.4. Device and Usage Information:
• Information about your device, browser, IP address, and usage patterns on our website.
2. How We Use Your Information:
2.1 We use the collected information for the following purposes:
• To process and fulfill your travel bookings.
• To provide customer support and address inquiries.
• To personalise your user experience and improve our services.
• For internal analysis purposes.
• To send important updates, promotions, and newsletters with your consent.
• To comply with legal obligations – if Hot Getaways is compelled and lawfully required to do so by a public authority such as a Court or government agency, then Hot Getaways may disclose your Personal Data, but will only do so where compelled by a lawful direction, demand, or court order, and only strictly as required.
3. Information Sharing:
3.1 By making a booking with us, you acknowledge and agree that we may share your information with:
• Travel service providers necessary for your bookings.
• Legal authorities in compliance with applicable laws.
• Third-party service providers assisting us in delivering our services.
4. Data Security:
4.1. Ensuring the security of your Personal Data is a priority for us. We employ industry-standard security measures to ensure your information is protected as much as possible from unauthorised access, disclosure, alteration, or destruction, however it’s important to note that no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to safeguard your data, but absolute security cannot be guaranteed.
5. Cookies and Tracking Technologies:
5.1 We use cookies and similar technologies to enhance your browsing experience and gather data about usage patterns. You may adjust your browser settings to manage cookies preferences.
6. Third-Party Links:
6.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
7. Your Rights:
7.1. You have the right to access, correct, or require us to delete your personal information. We will make that available to you. You may also opt-out of receiving promotional communications.
8. Changes to the Privacy Policy:
8.1 We reserve the right to update this Privacy Policy periodically. We will notify you of significant changes through our website.
9. Contact Us:
9.1 For any questions or concerns regarding this Privacy Policy, please contact us at [email protected]
By using Hot Getaways’ services, you agree to the terms outlined in this Privacy Policy.