Effective Date: 29 June 2026
Last Updated: 29 June 2026
Version: 1.0
Hot Getaways uses artificial intelligence (AI) tools to help us build a better, more useful platform for our community. We believe you deserve to know how and when AI is involved — so this policy is our honest account of that.
WHY WE USE AI
As a growing Australian travel and community network, we use AI tools to help us work efficiently and thoughtfully. AI allows us to draft and research content more quickly, handle administrative and operational tasks, and build the foundational systems that support Hot Getaways as a platform.
We approach AI the same way we approach everything else at Hot Getaways — with genuine care and a commitment to doing things properly.
HOW WE USE AI
AI tools are currently used at Hot Getaways for the following purposes:
- Content drafting and research — We use AI to assist with drafting articles, destination guides, policy documents and platform content. All AI-assisted content is reviewed, edited and approved by a human team member before publication.
- Operational documentation — We use AI to assist with the development of internal operating systems, governance documents and business frameworks.
- Platform development — AI tools assist us in building and refining the structure and features of HotGetaways.com.au.
- Customer support — We may use AI-assisted tools to help respond to common enquiries, always with human oversight for anything complex or sensitive.
WHAT AI DOES NOT DO AT HOT GETAWAYS
We want to be equally clear about what AI does not do:
- AI does not make editorial decisions about what to recommend or endorse.
- AI does not determine our commercial or partnership decisions.
- AI does not publish content without human review.
- AI does not process or store sensitive personal information about our users.
- AI does not replace human care in how we interact with our community.
HUMAN OVERSIGHT
Every piece of content on HotGetaways.com.au that has been assisted by AI has been reviewed by a human team member before it is published. We take responsibility for everything that appears on our platform — AI or otherwise.
If we make an error — whether AI-assisted or not — we will correct it. See our Complaints & Corrections Policy.
ACCURACY AND LIMITATIONS
AI tools can assist with language and structure, but they can also make mistakes. They may produce plausible-sounding information that is outdated or inaccurate. This is why human review is non-negotiable in our process.
We do not use AI outputs without verification. We treat AI like a capable assistant that still needs a human to check its work.
YOUR DATA AND AI
We do not feed your personal information into AI tools without your knowledge. Any AI tools we use are bound by data processing agreements, and we select providers that meet appropriate privacy standards.
For full details of how we handle personal information, see our Privacy Policy.
EVOLVING PRACTICE
AI technology is evolving rapidly. Our use of it will evolve too. We commit to updating this policy as our practices change, and to always being honest with our community about how AI is and is not involved in what we do.
CONTACT US
If you have questions about how we use AI, please contact us:
Hot Getaways
Email: [email protected]
Website: hotgetaways.com.au/contact
