Cairns Skyrail

Cancellation Policy

COVID Policy

For All bookings during COVID-19.

If your booking is affected for any reasons during COVID, we will allow you to change your travel date.

If you are unsure when you will travel, your booking will be open dated with NO expiration date.

Cancellation Policy

Cancellation fees are as follows

20% cancellation fee 30 days or more before departure

50% cancellation fee if within 30 days before departure

100% cancellation fee within 14 days before departures

Schedules subject to change without notice

Scuba Diving Insurance

All passengers are strongly advised to purchase a comprehensive Travel Insurance policy that includes trip cancellation insurance and Evacuation & Medical cover for scuba diving.

Please be aware that not all Travel Insurance companies cover scuba diving and in-water activities. Please read the wording of your policy carefully.

Any evacuation, vessel relocation, or medical expenses are the diver's financial responsibility in a Medical Emergency. We strongly recommend the purchase of dive insurance.

Cancellation / Rescheduling Policy

We reserve the right to change vessel, dive locations, and prices without notice.

Please note we must receive at least 48 hours' notice from you when choosing to cancel or reschedule a reservation. Cancellation refunds are not given within 48 hours' notice. This includes factors beyond your control, including medical problems, airline delays, bad weather, etc.

Please refer to the Trade Practices Act 1974. Travel Insurance is highly recommended.

Please contact our office if you require any further information.